Essential cover for manufacturers, importers, distributors, and retailers
Protects against legal costs, compensation, and product recall expenses
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Product liability insurance covers your business if a product you supply, distribute, or manufacture causes injury, illness, or property damage to a third party. Even if you did not design or make the product — if your business placed it in the supply chain — you can be held legally responsible. It covers legal defence costs and any compensation awarded, which can be substantial even for claims that are ultimately unsuccessful.
The Consumer Protection Act 1987 places strict liability on producers and suppliers — you can face a claim even if you took all reasonable precautions. Retailers that import goods from outside the UK become the producer under UK law and inherit full liability for defects. Legal defence alone can cost tens of thousands of pounds, making product liability essential for any business in the supply chain.
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Key questions about product liability cover for UK businesses.
Any business that manufactures, imports, distributes, or retails physical products should hold product liability cover — including online sellers. If your business is anywhere in the product supply chain, from making it to selling it, you have potential liability.
It covers claims that a product your business supplied caused personal injury, illness, or property damage to a third party — including legal defence costs, settlements, and compensation awards. It typically does not cover the cost of the defective product itself.
There is no statutory minimum in the UK, but many retailer agreements and client contracts specify minimum levels — typically £1m, £2m, or £5m. Your broker will advise on the appropriate level for your products and markets.
Standard UK policies are often written on a UK and European basis. If you export to the US, Canada, or other territories, confirm your policy covers those markets — you may need additional cover.
Lower-risk products attract lower premiums than higher-risk categories like machinery, food, or electrical goods. Many small businesses pay £100–£500 per year as part of a combined business insurance policy.